Technical Content Writer

Location : Ernakulam

Employment Type : Full Time

Work Mode : Hybrid

Experience : 4-6 yrs

Job Code : BEO-9719

Posted Date : 19/06/2025

Job Description

Responsibilities

FREDi is on the lookout for a Technical Content Writer who can turn complex logistics tech into clear, impactful, and user-friendly content. If you have a knack for explaining APIs, dashboards, and software workflows in a way that both developers and customers understand — we’d love to talk to you.

What You’ll Do:

  • Create and maintain product documentation, API guides, and user manuals
  • Write technical blogs, feature updates, FAQs, and onboarding flows
  • Collaborate with product and engineering teams to translate features into documentation
  • Break down logistics and shipping concepts into readable, helpful content
  • Support marketing with whitepapers, case studies, and explainers

Desired Candidate Profile

  • 4–6 years of experience in technical writing (B2B SaaS/logistics a plus)
  • Strong grasp of software, APIs, and product workflows
  • Excellent English writing skills and attention to detail
  • Familiarity with tools like Notion, Markdown, Confluence, or Git
  • Bonus: Experience writing for developer or enterprise tech audiences

    Why Join FREDi?

  • FREDi is India’s modern logistics management platform — built to simplify shipping, tracking, returns, and carrier management for high-volume businesses. We're backed by BEO Software, Germany, bringing years of global expertise to power local innovation. 
  • At FREDi, you’ll work in a product-led, fast-moving environment with the stability of global expertise behind you. We value curiosity, ownership, and collaboration — and we’re proud to be a great place to work.
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